About SmartTort
From lead generation to settlement, SmartTort is with you at every step of the way. We developed a proprietary technology platform that we continually improve upon for efficiency, accuracy, and security. This is our expertise. We use our expertise so you can focus on yours.
If you ask SmartTort clients why they love working with us, you’ll hear two things come up again and again…..high quality work and great customer service. We know the stakes are high, so our team is dedicated to using our proven mass tort and personal injury methodology and protocols to enable more cases to be fully worked up.
SmartTort allows your firm to take on more cases as we alleviate you from the administrative tasks of obtaining medical records, reviewing documents, and chasing claimant information needed to prove out their case.
SmartTort - Mass Tort Made Easy
Lead Generation
SmartTort customizes lead generation campaigns to fit your law firm’s criteria. Our intake specialists are subject matter experts who thoroughly qualify prospective plaintiffs through detailed intake questionnaires and complete retainer packets and medical authorizations.
Obtain and Review Medical Records
SmartTort can efficiently obtain the medical records in a fraction of the time a law firm could obtain them and at a fraction of the cost. Saving time and money enhances the value of a particular case, and enables legal practitioners to devote more resources to their clients, thereby improving the quality of legal representation.
Client Management
Using data gathered at each step in the process, SmartTort completes plaintiff fact sheets and census forms for you. When it is time to settle, we help prepare settlement matrices and documentation and facilitates document execution.
Why Choose SmartTort?
Avoid the cost, stress and frustration that often comes with hiring additional support staff at your firm. SmartTort can handle the entire case development process from lead generation through filing.
Proven Technology
Our client support and case management services are ongoing from lead generation through settlement. Leveraging custom technology and a full-service approach, we keep you and your clients fully informed throughout litigation.
Winning Strategy
SmartTort leverages our proprietary technology and automation with real human quality control to drive efficiency for our clients.
Big Data Insights
We developed a proprietary technology platform that we continually improve upon for efficiency, accuracy, and security.
Mass Tort Does Not Need To Be A Challenge
To build a successful mass tort practice, it is imperative to leverage technology to handle the administrative side of managing cases. It does not necessarily take an army of people to handle thousands of claims.
Lead Generation
From lead generation to case resolution we customize your lead generation to fit your law firm’s criteria. You tell us what type of clients you want, and we do the rest.
- Verify accuracy of information received during intake and gather additional information.
- Set expectations about the litigation process and inherent uncertainty.
- Review communication best practices so client stays engaged with the firm.
- Once an injured person meets your firm’s criteria, SmartTort obtains the potential clients retainer and a medical release form.
Medical Record Retrieval
SmartTort’s medical record retrieval process is FAST. As soon as a lead is retained, we seamlessly transition the case to request their medical records automatically.
Medical Record Review
Our team will order and review your client’s medical records to determine proof of use and proof of injury with the underlying goal of maximizing the value of the claim.
Case Management
Case management is a general term encompassing everything required to keep your mass tort cases moving forward towards settlement.
Solutions
SmartTort built our platform with continuous improvements in mind. Powered by analytics, we optimize intake, retrieval, and reporting for each step of your case.
Secure Cloud Platform:
We capture every interaction with your clients throughout the process from our customizable intake solution through automated record retrieval and intelligent record review.
Higher Retention Rate:
SmartTort utilizes our proprietary platform to quickly and easily retain your clients. A proven technology that works!
Technological Efficiency
Automation and efficiency enable high volume without sacrificing quality. We use standard tools and best practices including cloud based, and role-based security eliminating duplicate work and minimizing data entry.
SmartTort Difference
To build a successful mass tort practice, it is imperative to leverage technology to handle the administrative side of managing cases. Utilizing our scalable technology platform is a much better and more efficient approach.
Admin Dashboard
Manage all aspects of your mass-tort campaigns
We designed the Admin panel to mange the back-end of your entire mass-tort / personal injury campaign. It’s allows to authorized users to mange every thing such as inbound calls, screening questions, scheduled signings, medical record status, review process and much more!
- Fully manage new client intake.
- Schedule client signings and maintain records.
- Manage the entire medical record review process.
- Analytics reports, retention and declination rates.
- Complete client contact record.
- Mobile Friendly and Support all modern browsers.
FAQs
If you have any other questions, please get in touch via email.
What is SmartTort?
SmartTort is more than just a technology platform. We provide full service client intake and case preparation that free's your firm to focus on what you do best. We know the stakes are high, so our team is dedicated to using our proven mass tort and personal injury methodology and protocols to enable more cases to be fully worked up.
How can SmartTort help meet our case deadlines?
SmartTort seamlessly moves cases from intake through retrieval and review using scheduling and monitoring tools, ensuring that every case is evaluated without delay.
Is SmartTort just a technology platform?
Far from it. The SmartTort process is driven by technology with human oversight at every step of the process. Our experienced team reviews the outcomes of intake and medical review creating high quality work products in a format that enables easy analysis and review by our law firm clients.
Why do we need SmartTort?
A critical element to early success is setting the proper expectations with new clients on the front end, then engaging early and often with frequent communication and litigation updates. This does not require an army of people but a well-designed, tech-driven process that is built to scale as your portfolio of cases grows over time. With a well-built, technology-centered platform, the sky is the limit for your mass tort practice.
Does SmartTort actually help our efficiency?
Yes, we seamlessly moves cases from intake through retrieval and review using scheduling and monitoring tools, ensuring that every case is evaluated without delay. To build a successful mass tort practice, it is imperative to leverage SmartTort technology to handle the administrative side of managing cases. It does not necessarily take an army of people to handle thousands of claims.
Wouldn't it be more efficient for our firm to contact potential clients?
We have found that firms often overlook this opportunity to make a strong first impression to their own detriment. Many firms procrastinate and wait days or even weeks to make the initial connection with a new client. Procrastination can be expensive. If a new client doesn’t hear from you in 24 to 48 hours, their excitement has waned. Their initial impression is that they are not very important to your firm. Just like everyone else, your newly signed client wants to feel special.
Is the SmartTort process proactive?
Proactive communication with mass tort clients is an important area of focus. Regular client engagement reduces dual rep issues, keeps your name in front of clients, and makes life easier for your staff because clients are more responsive when you need them. Informed, engaged, and satisfied clients will gladly refer their family and friends to your firm.
Can SmartTort handle the administrative details?
With mass tort claims, much of the development work is administrative in nature. While there are some legal issues that require a lawyer’s involvement, much of the work can be handled by case managers and paralegals skilled in client relationship management. Case management requires a process-driven mindset and a relentless focus on efficiency and quality.
Are Campaign Metrics really important?
Many law firms tend to be hyper-focused on metrics and key performance indicators that miss the mark in driving profitability. They talk the most about cost per lead and cost per signed retainer. But what really matters is how many qualified compensable cases you can find and settle. If only a small percentage of signed cases prove up and settle, your firm will struggle. The time and money you spend proving up non-qualifying cases is a needless waste of resources and drags down profitability. The simple but often overlooked solution is tightening your intake criteria so you are not accepting cases that likely have no real settlement value.
How do we decide on case metrics?
When deciding what to measure and track, it is best to start with the end in mind. When all is said and done, the settlement value of your compensable cases is what matters to you, your partners, and your clients.
Is the cost per case expensive?
Tracking cost per lead and cost per signed retainer may add some value, but those are front-end metrics that do not directly drive profitability. If a high volume of cases get rejected along the way because they don’t prove up as fileable, profitability will remain an elusive goal.
Why do we need SmartTort?
A critical element to early success is setting the proper expectations with new clients on the front end, then engaging early and often with frequent communication and litigation updates. This does not require an army of people but a well-designed, tech-driven process that is built to scale as your portfolio of cases grows over time. With a well-built, technology-centered platform, the sky is the limit for your mass tort practice.
Does SmartTort track everything?
Juggling the legal demands of mass tort cases with client communications and support is not an easy task. Many lawyers sometimes find themselves falling behind in their client communications. SmartTort client support and case management services are ongoing from lead generation through case resolution. Client communications and support are of paramount importance to you and the SmartTort customer support team. We leverage our custom technology and full-service approach to keep your clients fully informed.
Is SmartTort customizable?
SmartTort customizes lead generation campaigns to fit your law firm’s criteria. Our intake specialists are subject matter experts who thoroughly qualify prospective plaintiffs through detailed intake questionnaires and complete retainer packets and medical authorizations.
How do we get started?
Call us or send us an email, we would be happy to discuss your mass tort and personal injury case intake needs.